1. Acceptance of Terms

By accessing this website and purchasing our B12 ampule kits, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or purchase our products.

2. Eligibility

You must be at least 18 years old to purchase products from our website. By placing an order, you confirm that you meet this requirement.

3. Product Information
Medical Disclaimer

Our B12 ampule kits are provided for personal use only.

The information on this website is for informational purposes only and is not intended as medical advice, diagnosis, or treatment.

Always consult a qualified healthcare professional before starting any supplementation routine, especially if you:

  • Are pregnant or nursing

  • Have a medical condition

  • Are taking prescription medications

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Use products only as directed.

4. Assumption of Risk

By purchasing and using our products, you acknowledge that you are voluntarily using them at your own risk. You assume full responsibility for proper use, storage, and handling of the product.

B12BOOST is not responsible for misuse, improper administration, or failure to follow provided instructions.

5. Orders & Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

Prices are subject to change without notice. Payment must be received before orders are processed and shipped.

6. Shipping & Delivery

We aim to process and ship orders promptly. Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by carriers, weather conditions, or incorrect shipping information provided by the customer.

Customers are responsible for ensuring accurate delivery details at checkout.

7. Returns & Refunds

Due to the nature of our health and wellness products, we maintain strict return standards to ensure safety, quality, and product integrity.

We only accept returns under the following condition:

  • The main outer box must be completely unopened, unused, and in its original sealed condition.

  • The security seal must be intact and unbroken.

  • The return request must be made within 7 days of delivery.

If the main outer box has been opened, tampered with, or damaged in any way, the product is not eligible for return or refund.

For safety and hygiene reasons, we cannot accept returns of:

  • Opened kits

  • Used ampules

  • Opened internal packaging

  • Products with broken seals

  • Partially used kits

If your order arrives damaged or you receive the wrong item, you must contact us within 48 hours of delivery.

Please provide:

  • Your order number

  • Photos of the outer packaging

  • Photos of the product and shipping label


We will review the issue and, if approved, arrange a replacement or refund.

9. Privacy

Your use of our website is also governed by our Privacy Policy.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England, without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date.

Continued use of the website after changes constitutes acceptance of those changes.

Terms & Conditions